3
Tracking progress and achieving deadlines is hardeous
Gabbie faces the same situation, but has to explain delays to her clients. She is unable to provide firm, reliable deadlines to the clients, because she has no consolidated view of all activities across her team, as an ensemble.
She knows every project is impacted by the others, because their resources are not unlimited.
But she doesn't know exactly how, to what extent and the overall consequences for each client.