Leverage and Adapt Software Delivery Metrics

• ‍Average Pull Request Size

This metric measures the average number of lines changed (added+deleted) among all merged pull requests in a given timeframe. This metric is used to adopt software development and DevOps best practices such as breaking down big items into smaller ones to accelerate code review and deployments.

• DORA Metrics

Also known as the four key metrics, DORA metrics combine the change failure rate, the deployment frequency, the lead time for changes, and the mean time to recovery. These four metrics help evaluate DevOps performance and compare engineering organizations’ efficiencies.

• Issue Queue Time

The issue queue time metric calculates the average time for tickets to be assigned from the backlog. This metric helps identify crowded backlogs, irrelevant issues, or under-resourced teams.

• Overdue Items

The overdue items metric counts the total number of pull requests and issues that have passed their due date in a given period of time. This metric helps detect planning, workload, or capacity issues.

How to Improve Your Software Delivery Performance

The People, Processes, and Technology framework can help you accelerate your software development capabilities without compromising software quality. The key steps to start improving your performance include setting up clear goals, monitoring relevant metrics, identifying and fixing bottlenecks, and rolling out efficient processes and tools.